I’m so sorry about the speed bump here. I’m sure this is a frustrating experience for you. I would suggest removing any special characters such as &, +, or -
Here are a couple more suggestions that should help:
Make sure the entire address is filled out, including state and zip. Sometimes adding a space to the apartment line helps solve this issue.
Type in the full address instead of clicking on the auto-fill address.
Once the address is totally filled out, click the drop down and give it a couple of seconds to load. You may need to click it once again
If it’s still not working, try restarting your browser - or better yet, try in a completely new browser (Chrome, Firefox, or Safari are a few examples). Opening the website in a private or incognito browser has solved this issue before too
If none of these solutions solves the problem, try logging out of your account and checking out as a guest. You can shoot us an email to [email protected] and we'll get the order added to your account on the back end.